Help Center
Frequently Asked Questions
For Owners
Our fee structure is [PLACEHOLDER — owner to confirm]. We will walk you through exact pricing during your free consultation so there are no surprises.
We review applications and run background and credit checks along with income and rental history verification, so residents are placed with care.
We focus on Allentown, PA. Specific neighborhoods and ZIP codes are [PLACEHOLDER — owner to confirm].
We provide administrative support for the paperwork involved and keep owners informed throughout. This is administrative support, not legal advice. Sandbox Basics is not a law firm and does not provide legal representation.
For Residents
For non-urgent issues, use the routine maintenance request form on the Residents page. For after-hours emergencies, call or text 215-804-9174 right away — do not use the form.
Pay rent online through the resident portal. Set up your account, then make a payment from the dashboard. If you miss a payment, call or text 215-804-9174 so we can help.